Privacy Policy
Last updated: [Month Day, 2026]
Draft for legal review. This is starter text only and is not legal advice. Have a Tennessee-licensed attorney review it, and fill in the bracketed items, before publishing.
Karla’s Creek Retreat ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect through our website and reservations, how we use it, and the choices you have.
1. Information We Collect
Information you provide to us, for example when you submit our contact form or make a reservation:
- Name, email address, phone number, country/region, and address
- Desired check-in and check-out dates, number of guests, and preferred cabin
- Messages and any other details you choose to share
- Payment information, which is processed by our third-party payment provider and not stored by us
2. Information Collected Automatically
When you visit our website we may automatically collect information such as your IP address, browser type, device information, pages viewed, and referring website, using cookies and similar technologies.
3. How We Use Your Information
- To respond to your inquiries and manage reservations
- To process payments and send booking confirmations
- To communicate with you before, during, and after your stay
- To improve our website and guest experience
- To send occasional updates or offers, if you opt in (you can unsubscribe at any time)
- To comply with legal obligations
4. Cookies & Analytics
We use cookies to make our website work and to understand how visitors use it. We may use analytics tools such as [Google Analytics]. You can control cookies through your browser settings; disabling them may affect some features of the site.
5. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business (e.g. booking, payment processing, email, website hosting)
- Guides or rental partners when you book an experience that they provide
- Authorities when required by law or to protect our rights and safety
6. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, tax, and accounting requirements.
7. Security
We use reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
8. Your Choices & Rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time. Depending on where you live, you may have additional rights under applicable law. To make a request, contact us using the details below.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
10. Third-Party Links
Our website may link to third-party sites, such as Google Maps or social media. We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.
12. Contact Us
Karla’s Creek Retreat · 200 Big Four Road, LaFollette, TN 37766
Email: info@karlascreekretreat.com · Phone: [phone number]